Responsibilities

Tasks

• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Invoices

Additional information

Work conditions and physical capabilities

• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Ability to multitask
• Excellent written communication
• Flexibility
• Organized
• Accurate
• Client focus
• Reliability